CFDC Privacy Policy

What kind of information is collected when you visit our Web site?

The CommunityFutures.com web site does not collect personal information unless you choose to use services that ask for personal information. Your personal information will not be used or disclosed for purposes other than those for which it was collected, except with your consent or as required by law.

When you browse our web site our servers automatically collect standard information for traffic monitoring and statistical purposes. You cannot be identified from this type of information. The information is analyzed for operational trends, performance and for ways to improve the site.

This website uses cookies (small text based data files transmitted to your computer) for web site traffic analysis and to store session data such as keyword search terms. Most web browsers automatically accept cookies, but you can configure your web browser to refuse cookies. See your web browsers help documentation for details.

Privacy Statement

The Community Futures Development Corporation of Greater Trail (CFDC of Greater Trail) will collect personal information directly as well as from credit reporting bureaus and other financial institutions and from references provided to CFDC of Greater Trail.

The CFDC of Greater Trail will collect, use and disclose personal information for the following purposes:

• To determine the eligibility of clients for programs and financing
• To provide ongoing service
• To detect and prevent fraud and to help safeguard the financial interests of CFDC of Greater Trail and its clients
• To meet legal and regulatory requirements
• To meet personal requirements
• To verify client identify

The CFDC of Greater Trail may provide personal information to credit bureaus and other financial institutions and, with consent, to other parties. CFDC of Greater Trail may share personal information with its employees and partner organizations but only as needed for the provision of programs and services. The Corporation may also use personal information to introduce programs and services by contacting clients directly (via mail, telephone or email only). At any time clients may choose not to receive direct marketing or sharing of personal information for marketing purposes. Please contact the CFDC of Greater Trail's Privacy Officer for more details.

Privacy Policy

The Privacy Code explains how and why the CFDC of Greater Trail collects personal information, how it protects it, and what your rights are regarding your privacy.

The CFDC of Greater Trail has a Privacy Officer responsible for the development and implementation of its Privacy Policy. If you are concerned or have questions about the CFDC of Greater Trail's use and disclosure of personal information please contact the Privacy Officer. If you do not then the CFDC of Greater Trail will continue to use and disclosure your personal information for the purposes explained in its Privacy Statement.

The CFDC of Greater Trail will retain your information in strictest confidence. This information will be used to determine eligibility for programs and services, to meet legal or regulatory requirements, verify identify and to detect and prevent fraud. You may obtain your complete credit history report by phoning a credit reporting agency such as Equifax Canada 1-888-227-8800. They will provide you with instructions in order to process your information request.

The CFDC of Greater Trail obtains personal information directly from a client. We also received information from credit reporting agencies, other financial institutions and partners, and from references you have given the Corporation authorization to contact. You consent can be either expressed or implied, and be given in writing, or electronically. You can provide information directly to the CFDC of Greater Trail or through an authorized party such as a lawyer or broker.

Your personal information is not for public disclosure. We have procedures and policies in place to prevent the misuse, abuse or communication of your personal information. All employees are obligated to sign confidentiality agreements. Personal information is stored in locked filing cabinets inside staff offices. Information is stored for the legal required periods only and destroyed in a secured manner after that period has expired. Agreements addressing client privacy are in place with all partner organizations guaranteeing the security of client confidentiality.

Your Social Insurance Number (SIN) is required to verify your identify and for credit reporting requirements. If you choose to limit access to your SIN it will prevent you from accessing credit. Providing your Social Insurance Number for purposes other than income tax reporting is voluntary.

You have the option to not receive any direct mail or marketing of CFDC products and services. Please contact the Privacy Officer if you would like to select this option. You will continue to receive financial and other information as requested.

It is your responsibility to protect and keep safe your personal and financial information. The CFDC of Greater Trail cannot guarantee the confidential transmission of data if email software does not provide an encrypted format. Any personal information containing sensitive material should be submitted in an alternate, secure manner.

Upon request a client can access his/her personal information held by the CFDC of Greater Trail. If a situation occurs where the personal information contains references to other individuals or cannot be disclosed due to legal, security or commercial proprietary reasons access may be restricted or limited.

For more information on privacy write to the CFDC of Greater Trail:

Privacy Officer

CFDC of Greater Trail

843 Rossland Avenue

Trail BC, V1R 4S8